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Showing 51 - 75 of 715 posts

Post ID	Post message	Social User	Source	Post Url	Status	Post Date	Department
2092561770808520997	#GEDC2026 AWARDS 🏆 🏆Energy Digital Leadership — OCTAVE 🏆Energy Transition Impact — @IGLConnect 🏆Automotive & OT Security — TÜV SÜD 🏆Digital Strategy Excellence — @Accenture 🏆Digital Energy Innovation — @EaseMyAi Congratulations to all the winners! 👏 https://t.co/Vwk7W6Z8SS	Global Energy Digitalisation Conclave - GEDC 2024	Twitter	https://twitter.com/user/status/2092561770808520997	Discarded	2026-08-26 16:06:18	-
2092545762093924425	@IGLConnect BP no 600084833, I have paid my bill on 2nd August yet my bill is showing pending and there is no response from your end, I have tried reaching you but customer care is non- responsive, please help in resolving the issue, attached is UPI screenshot of payment https://t.co/YnRUyFhukQ	1664195577054384129	Twitter	https://twitter.com/user/status/2092545762093924425	New	2026-08-26 15:02:41	PNG Marketing
118045177998638_939741559174195	GEDC 2026 \| CELEBRATING EXCELLENCE IN DIGITAL ENERGY The GEDC 2026 Awards, sponsored by Indraprastha Gas Limited, proudly recognise organisations leading innovation, digital transformation, cybersecurity, and the energy transition. Congratulations to the Award Winners! Energy Digital Leadership Award — Octave Energy Transition Impact Award — Indraprastha Gas Limited Automotive Sector & OT Security Award — TÜV SÜD - South Asia Digital Strategy Excellence Award — Accenture Digital Energy Innovation Award — Ease My Ai Pvt Ltd These awards celebrate outstanding achievements and the visionaries driving the energy sector towards a smarter, more secure, innovative, and sustainable future. Congratulations to all the winners for their remarkable contributions! #GEDC2026 #GEDCAwards #EnergyAwards #DigitalEnergy #FutureOfEnergy #EnergyInnovation #DigitalTransformation #EnergyTransition #CyberSecurity #OTSecurity #EnergyLeadership #IndraprasthaGas #OCTAVE #TUVSUD #Accenture #EaseMyAI	Global Energy Digitalisation Conclave	Facebook	https://www.facebook.com/118045177998638/posts/939741559174195	Discarded	2026-08-26 15:00:56	-
2092540274748924386	@Igl_Care सर, मैं बहुत बार निवेदन कर चुका छ: पहले सर्वे भी किया गया था, उन्होंने कहा था कमर्शियल वाले आयेंगे फर्म भरने हेतु लेकिन अभी तक कोई भी न्यू प्लान एवं png कनेक्शन के संबंध में कोई भी कार्यवाही एवं सूचना नहीं दिया गया है। पुनः निवेदन एवं हल। बलबीर सिंह।	बलबीर सिंह * Balbir Singh	Twitter	https://twitter.com/user/status/2092540274748924386	Duplicate	2026-08-26 14:40:53	PNG Project
1920	Please resolve this urgently. BP No. 4000664297 — I have been requesting my service disconnection/final invoice for over a month, despite repeated follow-ups. I am ready to pay the outstanding dues as per job sheet but I need the invoice first. This delay is unacceptable and raises concerns about transparency and customer grievance handling. Please provide the invoice immediately, failing which I will proceed with formal consumer/legal action.	Vaibhav S.	Linkedin		New	2026-08-26 14:37:54	PNG Marketing
2092538489430802760	@IGLConnect @IGLSocial @PetroleumMin @PNGRB_ @PMOIndia Wrong PNG bill issued by IGL for last months. BP No: 4000326971. All previous bills & meter photos available. Multiple complaints ignored. Please resolve urgently & issue corrected bill. #IGL #PNGBill #ConsumerRights	562826581	Twitter	https://twitter.com/user/status/2092538489430802760	New	2026-08-26 14:33:48	PNG Marketing
2092536687654240286	मैं, पिछले सालों igl को निवेदन करता आ रहा हूं आवास विकास, मंडोला, नजदीक ट्रोनिका सिटी 201102 igl png line कनेक्शन हेतु, सर्वे भी हुआ है लेकिन अभी कोई कार्यवाही नहीं हुआ है। यहां हजारों फ्लैट है। Png की नितांत जरूरत है। @Igl_Care	बलबीर सिंह * Balbir Singh	Twitter	https://twitter.com/user/status/2092536687654240286	New	2026-08-26 14:26:38	PNG Project
1919	Hello sir..your self billing is not working again in your app. how do i upload my meter reading	Sumit Agarwal @sumit0083	Twitter		New	2026-08-26 12:17:44	IT
1918	Well hello idk if this would reach upto the concerned parties or not but I have a big concern. My father "Subhash Sharma" is not a registered customer in IGL, but there have been instances of bogus/false/fraud applications of PNG connections or any connection thereof with his contact number "9891917116" as a base. He has been getting multiple calls from employees/officials of IGL who are there to fulfill the application demands. When he rejected the call by stating "I haven't applied anything and I am not a registered customer, kindly denounce my number and reject applications" the official did not go through that request. By this time he has had over 100+ whatsapp messages from the OFFICIAL IGL WHATSAPP HANDLE (number provided thereon the official website). Kindly look into this matter as this is problematic in every case. Thank you	Garv	Facebook		New	2026-08-26 11:51:25	PNG Marketing
2092497300350443920	@Igl_Care 5)have been properly checked and resolved in the first place .We have been following up with Satish repeatedly, but there has been no resolution and no response from Ajay so far	S E	Twitter	https://twitter.com/user/status/2092497300350443920	Duplicate	2026-08-26 11:50:07	PNG Project
2092497138739785757	@Igl_Care 4)installation itself was completed after almost two monthsand now after raising concerns from the very first daywe are still waiting for the basic safety issue with the gas knobs to be corrected. We should not have to repeatedly call and follow up for something that should..5)	S E	Twitter	https://twitter.com/user/status/2092497138739785757	Duplicate	2026-08-26 11:49:29	PNG Project
2092496789689745886	@Igl_Care 3)atish had also assured us that the issue would be taken care of, but despite repeatedly following up with him since then, the matter has still not been resolved and Ajay has not come to inspect or correct it..4)	S E	Twitter	https://twitter.com/user/status/2092496789689745886	Duplicate	2026-08-26 11:48:06	PNG Project
2092496672521941150	@Igl_Care we told satish & asked him to make it as it was earlier we had but Instead of getting the issue checked and corrected immediately, we were told that it would be chargeable if we complain or raise ticket ..3)	S E	Twitter	https://twitter.com/user/status/2092496672521941150	Duplicate	2026-08-26 11:47:38	PNG Project
2092496385564348829	@Igl_Care @Igl_Care 1)My mother also has a pacemaker, so this is particularly concerning from a safety perspective, and the knobs need to be easy and safe to operate We had raised this concern from the very first day itself..2)	S E	Twitter	https://twitter.com/user/status/2092496385564348829	Duplicate	2026-08-26 11:46:29	PNG Project
2092496236767232227	@Igl_Care @Igl_Careinstallation has been completed, but unfortunately we are facing serious issues with the gas knobs. the knobs used to turn the gas on and ignite it. They have become extremely stiff and difficult to operate, to the extent that even I am unable to turn them properly..1)	S E	Twitter	https://twitter.com/user/status/2092496236767232227	New	2026-08-26 11:45:54	PNG Project
2092492806598320303	@IGLConnect @Igl_Care query related to latest guidline for valid cng plate along with certificate required for filling cng, plz confirm certificate download from peso public domain is valid or not.	700607959278047232	Twitter	https://twitter.com/user/status/2092492806598320303	New	2026-08-26 11:32:16	Marketing
122114332857362784_122123570295362784	Indraprastha Gas Limited Testing123	Ankit Sharma	Facebook	https://www.facebook.com/122114332857362784/posts/122123570295362784	New	2026-08-26 10:40:46	-
2092472263111303266	@IGLConnect @PetroleumMi @gupta_rekha मेरी IGL गैस बिलिंग में समस्या है। बिल ₹15,000 से बढ़कर ₹18,000 और अब ₹20,397 हो गया है, जबकि खपत लगभग 1 cylinder/month है। काफी समय से meter reading भी नहीं ली गई। कृपया इसकी जाँच कर सही बिल जारी करें। CA: 400000976191	safar with sky07	Twitter	https://twitter.com/user/status/2092472263111303266	New	2026-08-26 10:10:38	PNG Marketing
2092468738373378071	@Igl_Care Very sad that indraprasth gas company working is a very slow not good service our case is pending 3-6 month delay very dirty working style indraprasth employees in working or installation	SUNIL KUMAR SINGH	Twitter	https://twitter.com/user/status/2092468738373378071	New	2026-08-26 09:56:38	PNG Project
2092462329690787971	@IGLConnect @IGLSocial @mohit02121970 @IGLConnect @IGLSocial KINDLY HELP TO RESOLVE THIS.	Arpit Mishra	Twitter	https://twitter.com/user/status/2092462329690787971	Duplicate	2026-08-26 09:31:10	PNG Project
2092458621913485750	@Igl_Care Kuchh ata pata hai, complaint aur uske samadhan ka. ? Jab aap logo ka hi ye haal hai to Jo team ground level par kaam kar rahi hai usse kya hi umeed kare. Abi bill Dene me delay ho jaye to aap log to jeena haram kar denge hamara. Wahiyat services.	Malay Sen	Twitter	https://twitter.com/user/status/2092458621913485750	Duplicate	2026-08-26 09:16:26	PNG Project
2092449563823198403	Bp No 4002547528 Mera Meter Nahi laga Na Mujhe lagwana Mera 7000 Kab wapis milega Har baar bolte hain connection cancel nahi hua Ye kya chakkar hai Mera Payment jaldi Wapas karo 7303242977 @IGLConnect	ANIL GUPTA	Twitter	https://twitter.com/user/status/2092449563823198403	Duplicate	2026-08-26 08:40:26	PNG Project
2092448045392949299	Bp 4002447528 Meter Nahi laga hai Na Lagwana Mera Payment 7000 ka kab refund hoga Har baar bolte hain Connection cancel nahi hua Isko Cancel karo mera payment do 7303242977 @IGLConnect	ANIL GUPTA	Twitter	https://twitter.com/user/status/2092448045392949299	Duplicate	2026-08-26 08:34:24	PNG Project
10244722261373088_10244722222652120	It has been over 3 months since I applied for a new PNG connection, yet there has been zero progress from Indraprastha Gas Limited All document verifications, feasibility checks, and fee payments are complete. Despite fulfilling every requirement, the installation remains stalled without any updates. Extremely frustrating customer experience. Please resolve this and complete the installation immediately. BP / Consumer No: 7000534976 #IGL #CustomerService #PNGConnection #IndraprasthaGas	Facebook	Facebook	https://www.facebook.com/10244722261373088/posts/10244722222652120	Duplicate	2026-08-26 01:12:17	PNG Project
2092332271030407494	IGL new connection after 3 months : We are still waiting for new connection even after 3 months of new connection applied. All formality ownership’s and feasibility are done and connection fee are submitted. My consumer number is 7000534976 @IGLConnect @IGLSocial	rakesh kumar varun	Twitter	https://twitter.com/user/status/2092332271030407494	Duplicate	2026-08-26 00:54:21	PNG Project

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Showing 51 - 75 of 715 posts

Template Name	Template Content
Getting Information	Dear Customer, Kindly share your Business Partner Number or Registered Mobile Number with us to assist you better. Warm Regards, Team IGL
Assist	Dear Customer, Kindly share your contact details with us to assist you better. Warm Regards, Team IGL
Escalation	Dear Customer, We have escalated your complaint to the concerned department. Warm Regards, Team IGL
Connection Installed	Dear Sir, We hope that your connection has been installed. Thank you for being our valued customer. Warm Regards, Team IGL
Closing Message	Dear Sir, We hope that your complaint has been resolved. Thank you for being our valued customer. Warm Regards, Team IGL