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Post ID Post message Social User Source Post Url Status Post Date Department
2087446184134856985 @Igl_Care @PMOIndia @PetroleumMin @MoPNGeSeva @lgl_Care महोदय, मैं पिछले 2 वर्षों से IGL गैस कनेक्शन के लिए चक्कर काट रहा हूँ। जब भी शिकायत करो, यही रटा-रया जवाब मिलता है कि "शिकायत संबंधित विभाग को भेज दी गई है" या "MDPE laying work प्रगति पर है"। दो साल बाद भी काम पूरा नहीं हुआ है। Anirudh Kumar Twitter https://twitter.com/user/status/2087446184134856985 Duplicate 2026-08-12 13:18:47 PNG Project
2087435675037814972 @IGLConnect @PMOIndia @MoPNG_eSeva https://t.co/E7Hz1o6dQD Anirudh Kumar Twitter https://twitter.com/user/status/2087435675037814972 Duplicate 2026-08-12 12:37:02 PNG Project
2087433554439659699 @IGLConnect @PMOIndia @MoPNG_eSevaमहोदय, मैं पिछले दो वर्षों से IGL गैस कनेक्शन के इंतजार में हूं। सोशल मीडिया पर शिकायत करने पर आपकी टीम से हर बार केवल एक ही रटा-राया जवाब मिलता है कि Completed within a month"। दो साल बीत जाने के बाद भी यह काम पूरा क्यों नहीं हुआ? https://t.co/jJJLKooOQ8 Anirudh Kumar Twitter https://twitter.com/user/status/2087433554439659699 New 2026-08-12 12:28:36 PNG Project
2087433423233380564 @Igl_Care No response other than that I have escalated PakgoelaIndia Twitter https://twitter.com/user/status/2087433423233380564 Duplicate 2026-08-12 12:28:05 PNG Project
2087431838721876364 @Igl_Care This person called me again the day before yesterday, possibly after your intervention, and assured me that he would send someone for the installation. But once again, the same thing has happened no one has shown up, and we are back to square one @Igl_Care S E Twitter https://twitter.com/user/status/2087431838721876364 Duplicate 2026-08-12 12:21:47 PNG Project
2087431662187749465 @Igl_Care It’s quite disappointing. It has been months now, and still no one is taking any action. I’m the only one who has to keep following up and making calls. Is this really how this is supposed to work? It’s extremely frustrating S E Twitter https://twitter.com/user/status/2087431662187749465 Duplicate 2026-08-12 12:21:05 PNG Project
2087431380364099706 @Igl_Care This person called me again the day before yesterday, possibly after your intervention, and assured me that he would send someone for the installation. But once again, the same thing has happened no one has shown up, and we are back to square one S E Twitter https://twitter.com/user/status/2087431380364099706 Duplicate 2026-08-12 12:19:58 PNG Project
1883 I am escalating my complaint regarding the unresolved site debris issue and the way it has been handled through your ticketing system. This issue has now been pending for more than 3 months, despite my repeated request follow-ups: Initially, I raised the matter verbally with the site supervisor, Mr. Rajesh (Telecom Engineer), for 10–15 days, and later over phone for nearly a month. Unfortunately, he did not respond.After rigorous follow-up, Mr. Rajesh referred me to the project manager, Mr. Gopal Singh (Telecom Engineer), but again no resolution was provided for almost a month.I also followed up with IGL engineer Mr. Bhist, but the issue still remained unresolved. I then raised a complaint with IGL customer care. The ticket was closed without resolution.I re-raised another ticket, but that too was closed without any resolution. This repeated closing of tickets without resolving the issue highlights serious flaws in the ticketing system: A new ticket should not be generated for the same unresolved issue. Instead, the older ticket should be allowed to re-open, so management can track how long it actually takes to resolve a complaint. There should be an OTP-like confirmation system before closing any ticket, ensuring that the customer agrees the issue has been resolved.I request immediate corrective action on both the site debris issue and the ticketing process. Kindly confirm the steps being taken and provide a clear timeline for resolution.I am attaching the recent site photo. Nitin kumar Mishra(mikkumishra) Twitter New 2026-08-12 12:11:11 PNG Project
1882 Hi,
BP-6000174147  INV-110006153999
Bill Date : 22.01.2026
Ammount:  733.01
Bill paid on 04/02/2026 was 733.01  INV-180003684538
Bill Date : 23.05.2026
Ammount:1616.80  (Wrong Ammount)
Shows Unpaid Arrears:710.53
Bill Paid 08/07/2026:1649.14  INV:180003815367
Bill Date :06.07.2026
Ammount:2217.27  (Wrong Ammount)
Shows Unpaid Arrears:1616.80
Bill Paid:08/07/2026 :: 1649.14 Call me is required to clear the bills Arun Verma(coolmanverma) Twitter New 2026-08-12 11:08:02 PNG Marketing
2087403702890148242 BP No 5000041941 1.Spoke personally with Mr Rajinder at the MD Office to escalate an issue regarding overcharging with all necessary documents. 2.Was assured solution. No revert after a long and patient wait. Group Captain Rahul Tyagi 9900578678 @IGLConnect Rahul Tyagi Twitter https://twitter.com/user/status/2087403702890148242 New 2026-08-12 10:29:59 PNG Marketing
2087384880548401561 @Igl_Care Thankyou @Igl_Care Connection has been installed. montu Twitter https://twitter.com/user/status/2087384880548401561 Duplicate 2026-08-12 09:15:11 PNG Project
2087229039589433606 @Igl_Care Today we have received calls from your team rather than accepting mistake and without knowing the fact, you are blaming us are we aware about our water pipeline. First of all can you clarify that have you checked or asked with your team are they asked us before drilling ? Kapil Kumar Twitter https://twitter.com/user/status/2087229039589433606 Duplicate 2026-08-11 22:55:56 PNG Project
2087188615147446510 @IGLConnect 4000621629 no bill on email, no hard copy at address, no text details,app is not working. Where is my bill? Would you care to share? https://t.co/sGA12EoPdP Citizen -waiting for Ache Din! Twitter https://twitter.com/user/status/2087188615147446510 New 2026-08-11 20:15:18 IT
2087186243667034582 @Igl_Care dear team got your text for submit the meter reading but your app is not working. Not able to login in that now tell me how to do reading https://t.co/4MYJcX92f5 Verma Twitter https://twitter.com/user/status/2087186243667034582 New 2026-08-11 20:05:53 IT
2087182483469353348 @IGLConnect @IGLSocial Worst customer care service. If the customer care is not for solving the problem and raise complaint then why you have maintained such a pathetic customer care team. I called on 02.08.2026 and also emailed multiple times but no response. BP No. 7000181693 CA Shobhit Kansal Twitter https://twitter.com/user/status/2087182483469353348 New 2026-08-11 19:50:56 PNG Marketing
2087180966293106734 @Igl_Care Thanks for acknowledging. Please help on ticket IDs (9916897166 & 9916676669) @Igl_Care Pramod Sharma Twitter https://twitter.com/user/status/2087180966293106734 Duplicate 2026-08-11 19:44:54 PNG Project
2087179168903831845 BP Number 4001949352 अनिल कुमार राय समय पर #पीएनजी गैस का बिल भरते हैं। कोई बंदा #आईजीएल से इनको फोन करके बोल रहा है कि आपने समय पर #बिल नहीं भरा है, इस कारण आज रात से आपका कनेक्शन काट दिया जाएगा। आपसे निवेदन है कि इस मैटर को देखें। #बीपीनंबर से #बिल #चेक नहीं हो रहा @IGLConnect https://t.co/8bZ93A28tI Haresh Kumar Twitter https://twitter.com/user/status/2087179168903831845 Duplicate 2026-08-11 19:37:46 PNG Marketing
2087177556084899885 BP Number 4001949352. An #unknown person send messages todays night connection cut. Anil Kumar Roy Pay on time bill, then why send this type of message for cutting the #connection. @IGLConnect @IGLSocial @HardeepSPuri @DelhiPolice @CPDelhi @HMOIndia @AmitShahOffice @PMOIndia https://t.co/a04051pM8J Haresh Kumar Twitter https://twitter.com/user/status/2087177556084899885 New 2026-08-11 19:31:21 PNG Marketing
2087161096524513425 @Igl_Care No action taken yet! https://t.co/ASqRviqSfm stark_rajput Twitter https://twitter.com/user/status/2087161096524513425 Duplicate 2026-08-11 18:25:57 PNG Project
2087140303774113823 Mohit Bhatia, Director – Commercial, @IGLConnect, spoke about the experience so far, key digital solutions, challenges, and the priorities and roadmap ahead at our 6th Annual Conference on Digitalisation of CGD Networks. #DigitalisationOfCGDNetworks https://t.co/boOqCnccSP Indian Infra Twitter https://twitter.com/user/status/2087140303774113823 Discarded 2026-08-11 17:03:20 -
2087136155053806009 @IGLConnect Please stop this kind of activity. https://t.co/aN7s7mJSkw Gks22031986 Twitter https://twitter.com/user/status/2087136155053806009 New 2026-08-11 16:46:51 PNG Marketing
2087115606403567811 @Igl_Care 7000466098 this is my BP number stark_rajput Twitter https://twitter.com/user/status/2087115606403567811 Duplicate 2026-08-11 15:25:11 PNG Project
2087115270980870390 @MCD_Delhi @IGLConnect Shared you in your inbox kindly check Priyanka kumari Twitter https://twitter.com/user/status/2087115270980870390 Duplicate 2026-08-11 15:23:51 PNG Project
2087112611326521802 @MCD_Delhi @IGLConnect Priyanka 9643115803 8700500062 priyankakumari271198@gmail.com Priyanka kumari Twitter https://twitter.com/user/status/2087112611326521802 Duplicate 2026-08-11 15:13:17 PNG Project
2087102954058957192 @Igl_Care @Igl_Care @IGLConnect I hope this time the escalation results in actually solving the issue, rather than closing the complaint without any action. Sachin Dhawan Twitter https://twitter.com/user/status/2087102954058957192 Duplicate 2026-08-11 14:34:55 PNG Project

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