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Showing 26 - 50 of 555 posts

Post ID	Post message	Social User	Source	Post Url	Status	Post Date	Department
2002	My meter didnot connect with chula . My mob no 9015585924. But bill is gerneating time to time. But someone didnot listing my complain from first billng. And my meter was leaked. I have leakage sovle letter.	Parveen Jindal	Facebook		New	2026-10-26 10:47:16	PNG Project
2114583362853892371	@Igl_Care I've sent the details in DM	The Bitter Truth 🗣️TBT	Twitter	https://twitter.com/user/status/2114583362853892371	Duplicate	2026-10-26 10:32:15	PNG Project
2114582587998142934	@Igl_Care आपके स्थानीय igl स्टाफ का बर्ताव ऐसा है सवाल पूछने पर बोल रहे हैं जिसको बोलना है बोल दो IGL की लाइन डाली बिना परमिशन 1 सितंबर के आस पास आज 26 अक्टूबर है अब परमिशन अप्लाई करने को बोल रहे हैं? स्थानीय IGL स्टाफ Said हमने प्राइवेट ठेकदारों को दिया है? वो जाने how possible?	The Bitter Truth 🗣️TBT	Twitter	https://twitter.com/user/status/2114582587998142934	Duplicate	2026-10-26 10:29:10	PNG Project
2114576342746534065	@p_sahibsingh जी @gupta_rekha जी दिल्ली के जंगपुरा विधानसभा के क्षेत्र आश्रम, दमकल केंद्र MCD school से लेकर शिव कुटिया मंदिर तक @IGLConnect के ठेकेदारों ने बिना परमिशन @DelhiPwd की रोड़ काट दी अब IGL वाले का staff सवाल पूछने पर इतना अकड़ रहे हैं कि बोल दो किसी भी विभाग को 🤦 https://t.co/t8me82NItf	The Bitter Truth 🗣️TBT	Twitter	https://twitter.com/user/status/2114576342746534065	Duplicate	2026-10-26 10:04:21	PNG Project
2114574889311211697	@p_sahibsingh जी @gupta_rekha जी दिल्ली के जंगपुरा विधानसभा के क्षेत्र आश्रम, दमकल केंद्र MCD school से लेकर शिव कुटिया मंदिर तक @IGLConnect के ठेकेदारों ने बिना परमिशन @DelhiPwd रोड़ पहले काट दी Igl लाइन डालने के लिए परमिशन अब एक महीने बाद ले रहे हैं? pls take strong action🙏 https://t.co/1DidfE4XVr	The Bitter Truth 🗣️TBT	Twitter	https://twitter.com/user/status/2114574889311211697	Duplicate	2026-10-26 09:58:35	PNG Project
2114574450448638044	@p_sahibsingh जी @gupta_rekha जी दिल्ली के जंगपुरा विधानसभा के क्षेत्र आश्रम, दमकल केंद्र MCD school से लेकर शिव कुटिया मंदिर तक @IGLConnect के ठेकेदारों ने बिना परमिशन @DelhiPwd की रोड़ काट दी जबकि मानसून जुलाई से सितंबर तक कटिंग नहीं होती अब बोल रहे हैं हम अब परमिशन ले लेंगे🤦 https://t.co/GSKhEIpViv	The Bitter Truth 🗣️TBT	Twitter	https://twitter.com/user/status/2114574450448638044	New	2026-10-26 09:56:50	PNG Project
2114400811824672941	@IGLConnect @HardeepSPuri please help..!!!! https://t.co/XSGy8lSJ4o	Om	Twitter	https://twitter.com/user/status/2114400811824672941	Duplicate	2026-10-25 22:26:51	PNG Project
2114392216554868849	@IGLConnect PLEASE CHECK THIS..IT SEEMS TO BE A FRAUDSTER......AND IF ITS A SCSM..WILL YOU TAKE ANY LEGAL ACTION AGAINT THIS FRAUDSTER ? KINDLY REVERT BACK ON PRIORITY BASIS THANKS FOR YOUR ATTENTION IN THIS MATTER https://t.co/W2zNo3dCEs	Anubhav Arora	Twitter	https://twitter.com/user/status/2114392216554868849	New	2026-10-25 21:52:42	PNG Marketing
2114253307527168403	@JhaNeetika12 @timesofindia Hope @IGLConnect will really connect with end users in city like #Noida #GreaterNoida The demand and promises made 2 years back but looks like fake promises made by #IGL team. Hope top management of #IGL will intervene and resolve the issue on top priority. Thanks @gailindia	Brajesh Sharma (7XWT)	Twitter	https://twitter.com/user/status/2114253307527168403	Pending	2026-10-25 12:40:44	PNG Project
2114251311042711789	Why not IGL publically declared CNG Hydro Testing rates? Because Hydro Testing companies charging more as per him roules. @IGLConnect	हर हर महादेव	Twitter	https://twitter.com/user/status/2114251311042711789	Discarded	2026-10-25 12:32:48	-
2114246971976532461	@Igl_Care @IGLConnect My PNG connection is delayed despite document verification. Multiple complaints have been closed without installation. Ticket: 9917563013. Please resolve this issue urgently and confirm the installation date. #IGL https://t.co/z9qH7GZTNr	sunder chamoli	Twitter	https://twitter.com/user/status/2114246971976532461	New	2026-10-25 12:15:33	PNG Project
2114226162163658902	@IGLConnect आपको दोबारा सूचित करना है कि आपका कंसर्न फेल हो रहा है आपकी कंपनी की तरफ से कोई भी कनेक्शन करने अभी तक नहीं आया आज दिनांक 25 अक्टूबर हो गया कृपया करके मेरे द्वारा जमा की गई राशि 1000Rs मुझे वापस करें और मेरा पीएनजी रजिस्ट्रेशन कैंसिल कर दे धन्यवाद\| https://t.co/JnTWvGaAfF	Ajay vishwakarma	Twitter	https://twitter.com/user/status/2114226162163658902	Duplicate	2026-10-25 10:52:52	PNG Project
2114100781368668223	@Igl_Care Check inbox	YOGESH	Twitter	https://twitter.com/user/status/2114100781368668223	Duplicate	2026-10-25 02:34:39	PNG Project
2114042136098382067	@IGLConnect	Rahul Chand	Twitter	https://twitter.com/user/status/2114042136098382067	Duplicate	2026-10-24 22:41:36	PNG Project
2114016552823746991	@Igl_Care Pending till now	Nitin Gupta	Twitter	https://twitter.com/user/status/2114016552823746991	Duplicate	2026-10-24 20:59:57	PNG Project
2113993154320118032	@IGLConnect Wrong bill received not sure every-month paying 250 And suddenly bill comes since June to Oct What is this????	Pradeep Belwal	Twitter	https://twitter.com/user/status/2113993154320118032	New	2026-10-24 19:26:58	PNG Marketing
2001	BP No. 4001720959, Meter No. RAY-772534362960). I am complaining about two incorrect invoices and the wrongful arrear, late payment charge and disconnection notice that followed from them. 1. Incorrect Invoice No. 10008388069 dated 07.07.2026 I submitted my self-reading of 414.977 on 06.07.2026 through the IGL Connect app. Actual consumption: 414.977 − 369.661 = 45.316 SCM (04.04.2026 to 06.07.2026, 94 days). Your own Bill History in Invoice No. 10009120237 records this period as 45.320 SCM. Charges: 45.316 × ₹47.23 = ₹2,140.27. VAT at 5% is ₹107.01. The correct gas bill is ₹2,247.28. The consumption cycle table in that invoice has three rows. The estimated charge of ₹2,597.65 (88 days) appears twice, together with the actual-reading row of ₹2,140.27, and all three were added to arrive at Gas Consumption Charges of ₹7,335.57. Only one row should have been billed. The invoice contradicts itself: “Amount Payable” at the top shows ₹3,247.28, while “Total Payable (A+B+C)” shows ₹5,844.93. I had already paid my estimated bills. The invoice itself shows an adjustment of ₹2,727.53 for them. After this adjustment the correct gas position is ₹2,247.28 − ₹2,727.53 = a credit of ₹480.25, not ₹4,844.93. 2. Incorrect Invoice No. 10009120237 dated 06.10.2026 (Estimated) Wrongful arrear of ₹3,247.28: This is the headline figure of the previous invoice (₹2,247.28 gas + ₹1,000 Part C). It was calculated without giving credit for the ₹2,727.53 already paid, so the gas portion of the arrear is wrong. “Adjustment for Estimated Bills” is also shown as ₹0.00. Overstated estimate: Gas Consumption Charges of ₹5,020.08 plus VAT ₹251.00, totaling ₹5,271.08, have been billed for 07.07.2026 to 30.09.2026 (86 days). This equals about 104 SCM. As per the invoice’s own figures (average consumption 0.571 SCM/day, rate ₹50.59/SCM incl. VAT), the estimate should be about 86 × 0.571 × 50.59 = ₹2,484.27. The bill is overstated by about ₹2,786.81. The rate of ₹50.59 applies only from 02.09.2026, so the correct figure may be even lower. A late payment charge of ₹10.00 has been levied on this disputed arrear. The invoice shows Total Payable ₹9,028.36 and a disconnection date of “Immediate”. 3. Summary of my calculation Correct gas dues: ₹2,484.27 (estimate) − ₹480.25 (credit) = ₹2,004.02. Adding the Part C (EMI) items of ₹500 The correct total is about ₹2,504.02, against ₹9,028.36 billed. 4. My earlier complaints were not resolved I complained on 11.08.2026 (Ticket No. 9916923008) and again on 30.07.2026 (Ticket No. 9916807218). Both tickets were closed without any resolution or explanation. I also called the Grievance Officer and the Nodal Officer on 23.10.2026, but received no response.	Deepak Gupta(deepu_188)	Twitter		New	2026-10-24 16:42:19	PNG Marketing
2113909249546031499	@Igl_Care @Igl_Care Please inform me your actions against this CNG pump	ANTI CORRUPTION BUREAU OF INDIA (U.P)	Twitter	https://twitter.com/user/status/2113909249546031499	Duplicate	2026-10-24 13:53:34	Marketing
2113853958678786226	@IGLConnect @HardeepSPuri @PetroleumMin PNG connection 4002601091 has been pending despite document submission. Technicians demand money and disappear when refused. Is this acceptable customer service? We demand accountability and immediate resolution!	HIMANSHU CHAUHAN	Twitter	https://twitter.com/user/status/2113853958678786226	Duplicate	2026-10-24 10:13:51	PNG Project
1999	BP No. 2100013001 Kindly install gas pipeline in my house on priority. Also please raise security deposit invoice. Thanks Dharam	धर्म रघुवंशी (जय हिन्द)🇮🇳	Twitter		New	2026-10-24 09:45:22	PNG Project
1998	Your team has generated the following service request numbers for my complaint: • 9917499186• 9917523089• 9917541185 All these requests have been closed or marked as resolved without anyone contacting me or actually resolving the issue. Even today, you closed my service request without providing any solution. How can your team repeatedly close complaints without contacting the customer or verifying whether the issue has been resolved? Is closing tickets more important to your team than solving the customer’s actual problem? After multiple calls, emails, and repeated follow-ups, I finally had to investigate the issue myself because your team failed to provide a proper solution. I have now identified that the RFC process is still pending from IGL’s end. Instead of repeatedly sending generic emails and closing service requests, your team should have identified this pending requirement and taken the necessary action. My details are as follows: • BP Number: 4002467411 • Meter Serial Number (SNo.): VIR-774251036801 • Pending Requirement: RFC completion	Banrakas(IamBanrakas)	Twitter		New	2026-10-24 09:41:21	PNG Project
2113689167704318324	@IGLConnect @Igl_Care Already Connection/piped Gas Available Applied 5 New Connection. Request You To Join Pipe Line As Soon As Possible application No. PNG-2026-03309809.	YOGESH	Twitter	https://twitter.com/user/status/2113689167704318324	New	2026-10-23 23:19:02	PNG Project
2113686159742341172	@IGLConnect @Igl_Care Any chance to get the work done. It’s pending since more than 6 months. Yr team break the street and now making excuses for the delay. Get the work done urgently. @CMODelhi @LtGovDelhi https://t.co/S99IlYpcHQ	CMA Rupesh kumar jha	Twitter	https://twitter.com/user/status/2113686159742341172	Duplicate	2026-10-23 23:07:05	PNG Project
2113594661558501624	My PNG bill is wrong: one estimated charge was added 3 times (₹7,335 billed vs ~₹2,247). Now a false ₹3,247 arrear + late fee, an inflated estimate & a disconnection notice. 2 complaints closed w/o resolution. Pls act. DM me for details. @IGLConnect	Deepak Gupta	Twitter	https://twitter.com/user/status/2113594661558501624	Pending	2026-10-23 17:03:30	PNG Marketing
2113569255392461193	@IGLConnect @IGL_Corporate गाँव बिशनपुरा, सेक्टर-58, नोएडा, N-39, दयाराम वाली गली में IGL गैस कनेक्शन के लिए सड़क की खुदाई तो कर दी गई, लेकिन काम पूरा होने के बाद सड़क पर RCC डालकर मरम्मत नहीं की गई है। इससे स्थानीय निवासियों को आने-जाने में परेशानी हो रही है। कृपया जल्द से	DILIP	Twitter	https://twitter.com/user/status/2113569255392461193	New	2026-10-23 15:22:33	PNG Project

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Showing 26 - 50 of 555 posts

Template Name	Template Content
Getting Information	Dear Customer, Kindly share your Business Partner Number or Registered Mobile Number with us to assist you better. Warm Regards, Team IGL
Assist	Dear Customer, Kindly share your contact details with us to assist you better. Warm Regards, Team IGL
Escalation	Dear Customer, We have escalated your complaint to the concerned department. Warm Regards, Team IGL
Connection Installed	Dear Sir, We hope that your connection has been installed. Thank you for being our valued customer. Warm Regards, Team IGL
Closing Message	Dear Sir, We hope that your complaint has been resolved. Thank you for being our valued customer. Warm Regards, Team IGL