Reports
Social Post
Showing 26 - 50 of 564 posts
| Post ID | Post message | Social User | Source | Post Url | Status | Post Date | Department |
|---|---|---|---|---|---|---|---|
| 2114226162163658902 | @IGLConnect आपको दोबारा सूचित करना है कि आपका कंसर्न फेल हो रहा है आपकी कंपनी की तरफ से कोई भी कनेक्शन करने अभी तक नहीं आया आज दिनांक 25 अक्टूबर हो गया कृपया करके मेरे द्वारा जमा की गई राशि 1000Rs मुझे वापस करें और मेरा पीएनजी रजिस्ट्रेशन कैंसिल कर दे धन्यवाद| https://t.co/JnTWvGaAfF | Ajay vishwakarma | https://twitter.com/user/status/2114226162163658902 | Duplicate | 2026-10-25 10:52:52 | PNG Project | |
| 2114100781368668223 | @Igl_Care Check inbox | YOGESH | https://twitter.com/user/status/2114100781368668223 | Duplicate | 2026-10-25 02:34:39 | PNG Project | |
| 2114042136098382067 | @IGLConnect | Rahul Chand | https://twitter.com/user/status/2114042136098382067 | Duplicate | 2026-10-24 22:41:36 | PNG Project | |
| 2114016552823746991 | @Igl_Care Pending till now | Nitin Gupta | https://twitter.com/user/status/2114016552823746991 | Duplicate | 2026-10-24 20:59:57 | PNG Project | |
| 2113993154320118032 | @IGLConnect Wrong bill received not sure every-month paying 250 And suddenly bill comes since June to Oct What is this???? | Pradeep Belwal | https://twitter.com/user/status/2113993154320118032 | New | 2026-10-24 19:26:58 | PNG Marketing | |
| 2001 | BP No. 4001720959, Meter No. RAY-772534362960). I am complaining about two incorrect invoices and the wrongful arrear, late payment charge and disconnection notice that followed from them. 1. Incorrect Invoice No. 10008388069 dated 07.07.2026 I submitted my self-reading of 414.977 on 06.07.2026 through the IGL Connect app. Actual consumption: 414.977 − 369.661 = 45.316 SCM (04.04.2026 to 06.07.2026, 94 days). Your own Bill History in Invoice No. 10009120237 records this period as 45.320 SCM. Charges: 45.316 × ₹47.23 = ₹2,140.27. VAT at 5% is ₹107.01. The correct gas bill is ₹2,247.28. The consumption cycle table in that invoice has three rows. The estimated charge of ₹2,597.65 (88 days) appears twice, together with the actual-reading row of ₹2,140.27, and all three were added to arrive at Gas Consumption Charges of ₹7,335.57. Only one row should have been billed. The invoice contradicts itself: “Amount Payable” at the top shows ₹3,247.28, while “Total Payable (A+B+C)” shows ₹5,844.93. I had already paid my estimated bills. The invoice itself shows an adjustment of ₹2,727.53 for them. After this adjustment the correct gas position is ₹2,247.28 − ₹2,727.53 = a credit of ₹480.25, not ₹4,844.93. 2. Incorrect Invoice No. 10009120237 dated 06.10.2026 (Estimated) Wrongful arrear of ₹3,247.28: This is the headline figure of the previous invoice (₹2,247.28 gas + ₹1,000 Part C). It was calculated without giving credit for the ₹2,727.53 already paid, so the gas portion of the arrear is wrong. “Adjustment for Estimated Bills” is also shown as ₹0.00. Overstated estimate: Gas Consumption Charges of ₹5,020.08 plus VAT ₹251.00, totaling ₹5,271.08, have been billed for 07.07.2026 to 30.09.2026 (86 days). This equals about 104 SCM. As per the invoice’s own figures (average consumption 0.571 SCM/day, rate ₹50.59/SCM incl. VAT), the estimate should be about 86 × 0.571 × 50.59 = ₹2,484.27. The bill is overstated by about ₹2,786.81. The rate of ₹50.59 applies only from 02.09.2026, so the correct figure may be even lower. A late payment charge of ₹10.00 has been levied on this disputed arrear. The invoice shows Total Payable ₹9,028.36 and a disconnection date of “Immediate”. 3. Summary of my calculation Correct gas dues: ₹2,484.27 (estimate) − ₹480.25 (credit) = ₹2,004.02. Adding the Part C (EMI) items of ₹500 The correct total is about ₹2,504.02, against ₹9,028.36 billed. 4. My earlier complaints were not resolved I complained on 11.08.2026 (Ticket No. 9916923008) and again on 30.07.2026 (Ticket No. 9916807218). Both tickets were closed without any resolution or explanation. I also called the Grievance Officer and the Nodal Officer on 23.10.2026, but received no response. | Deepak Gupta(deepu_188) | New | 2026-10-24 16:42:19 | PNG Marketing | ||
| 2113909249546031499 | @Igl_Care @Igl_Care Please inform me your actions against this CNG pump | ANTI CORRUPTION BUREAU OF INDIA (U.P) | https://twitter.com/user/status/2113909249546031499 | Duplicate | 2026-10-24 13:53:34 | Marketing | |
| 2113853958678786226 | @IGLConnect @HardeepSPuri @PetroleumMin PNG connection 4002601091 has been pending despite document submission. Technicians demand money and disappear when refused. Is this acceptable customer service? We demand accountability and immediate resolution! | HIMANSHU CHAUHAN | https://twitter.com/user/status/2113853958678786226 | Duplicate | 2026-10-24 10:13:51 | PNG Project | |
| 1999 | BP No. 2100013001 Kindly install gas pipeline in my house on priority. Also please raise security deposit invoice. Thanks Dharam | धर्म रघुवंशी (जय हिन्द)🇮🇳 | New | 2026-10-24 09:45:22 | PNG Project | ||
| 1998 | Your team has generated the following service request numbers for my complaint: • 9917499186• 9917523089• 9917541185 All these requests have been closed or marked as resolved without anyone contacting me or actually resolving the issue. Even today, you closed my service request without providing any solution. How can your team repeatedly close complaints without contacting the customer or verifying whether the issue has been resolved? Is closing tickets more important to your team than solving the customer’s actual problem? After multiple calls, emails, and repeated follow-ups, I finally had to investigate the issue myself because your team failed to provide a proper solution. I have now identified that the RFC process is still pending from IGL’s end. Instead of repeatedly sending generic emails and closing service requests, your team should have identified this pending requirement and taken the necessary action. My details are as follows: • BP Number: 4002467411 • Meter Serial Number (SNo.): VIR-774251036801 • Pending Requirement: RFC completion | Banrakas(IamBanrakas) | New | 2026-10-24 09:41:21 | PNG Project | ||
| 2113689167704318324 | @IGLConnect @Igl_Care Already Connection/piped Gas Available Applied 5 New Connection. Request You To Join Pipe Line As Soon As Possible application No. PNG-2026-03309809. | YOGESH | https://twitter.com/user/status/2113689167704318324 | New | 2026-10-23 23:19:02 | PNG Project | |
| 2113686159742341172 | @IGLConnect @Igl_Care Any chance to get the work done. It’s pending since more than 6 months. Yr team break the street and now making excuses for the delay. Get the work done urgently. @CMODelhi @LtGovDelhi https://t.co/S99IlYpcHQ | CMA Rupesh kumar jha | https://twitter.com/user/status/2113686159742341172 | Duplicate | 2026-10-23 23:07:05 | PNG Project | |
| 2113594661558501624 | My PNG bill is wrong: one estimated charge was added 3 times (₹7,335 billed vs ~₹2,247). Now a false ₹3,247 arrear + late fee, an inflated estimate & a disconnection notice. 2 complaints closed w/o resolution. Pls act. DM me for details. @IGLConnect | Deepak Gupta | https://twitter.com/user/status/2113594661558501624 | Pending | 2026-10-23 17:03:30 | PNG Marketing | |
| 2113569255392461193 | @IGLConnect @IGL_Corporate गाँव बिशनपुरा, सेक्टर-58, नोएडा, N-39, दयाराम वाली गली में IGL गैस कनेक्शन के लिए सड़क की खुदाई तो कर दी गई, लेकिन काम पूरा होने के बाद सड़क पर RCC डालकर मरम्मत नहीं की गई है। इससे स्थानीय निवासियों को आने-जाने में परेशानी हो रही है। कृपया जल्द से | DILIP | https://twitter.com/user/status/2113569255392461193 | New | 2026-10-23 15:22:33 | PNG Project | |
| 2113560453230239794 | @Igl_Care Thank you Team IGL for escalating. Kindly ensure no disconnection for BP 7000368313 till resolution & allow me to pay current charges Rs 1125.30 only. Total Rs 5809.38 blocking partial payment on portal. | Mohit Binjola | https://twitter.com/user/status/2113560453230239794 | Duplicate | 2026-10-23 14:47:34 | PNG Marketing | |
| 2113548245360423371 | @Igl_Care IGL filling station is Noida sector 71 near to metro station. location :- knowhttps://maps.app.goo.gl/hp4pLxoZyDALvU1h9?g_st=ac Please take strict action on this CNG filling station If you need my contact details, I will share you in private chat only | ANTI CORRUPTION BUREAU OF INDIA (U.P) | https://twitter.com/user/status/2113548245360423371 | Duplicate | 2026-10-23 13:59:04 | Marketing | |
| 2113544562157490656 | @IGLConnect My BP 7000368313 - 2 years no meter reading, Rs.4592 arrears added at once in Bill No. 010009136483. Portal not allowing partial payment of current Rs.1125. Customer care says pay full Rs.5809. Please revise bill and allow installment. @PNGRB https://t.co/5QwnB6Tz54 | Mohit Binjola | https://twitter.com/user/status/2113544562157490656 | New | 2026-10-23 13:44:26 | PNG Marketing | |
| 1997 | Pathetic service. Waiting for commissioning of a png line by 6 years. I had raised an complaint through igl png customer portal which was closed without resolving it and no reason has been stated neither in sms Or e mail. Service Request - 9917539250 BP No - 4000995721 | Rahul Chaudhary(RahulCh26085622) | New | 2026-10-23 12:43:49 | PNG Project | ||
| 2113499509586280494 | @Igl_Care Yes! Thank you so much for your prompt service and update! I really appreciate it 🙏🏻🙏🏻 | ब्रह्मवादिनी 😇😇 | https://twitter.com/user/status/2113499509586280494 | Duplicate | 2026-10-23 10:45:24 | PNG Project | |
| 2113493985889239159 | @IGLConnect Extremely poor service by IGL! My BP No.4002527528 submitted all required documents over 5 months ago to your representative at +91 78271 78916. Despite the BP number being generated, the connection has still not been installed. Now I am being told that my documents | jaspreetsinghkochhar#stayhomestaysafe | https://twitter.com/user/status/2113493985889239159 | New | 2026-10-23 10:23:27 | PNG Project | |
| 1996 | I made payment for new connection in Gardenia Square, crossing republik, ghaziabad about a month back under BP number 7000547489. Mr. Abhilakh is not responding afterwards about the status. | Gouri Shankar(G_Shan_) | New | 2026-10-23 09:31:19 | PNG Project | ||
| 2113315249168543888 | @IGLSocial @OGJOnline @IGLConnect Pls audit your Noida Sector 71CNG station. We witnessed unprofessional staff behaviour improper uniforms staff fighting while filling commercial vehicles and private vehicle customers being sent from one queue to another.Take corrective action | ANTI CORRUPTION BUREAU OF INDIA (U.P) | https://twitter.com/user/status/2113315249168543888 | Pending | 2026-10-22 22:33:13 | Marketing | |
| 2113296777533345825 | @Igl_Care Pending till now how many days 9953804255 | Nitin Gupta | https://twitter.com/user/status/2113296777533345825 | Duplicate | 2026-10-22 21:19:49 | PNG Project | |
| 2113293515618914436 | @Igl_Care @IGLSocial @CMODelhi No any solution?? | Amit bauddh | https://twitter.com/user/status/2113293515618914436 | Duplicate | 2026-10-22 21:06:51 | PNG Project | |
| 2113268766159384821 | I have applied for gas connection in December 2025, almost 10 months completed but no action on it. Even customer support always giving wrong commitment, pls take a necessary action @IGLConnect | Rajkumar Singh | https://twitter.com/user/status/2113268766159384821 | Pending | 2026-10-22 19:28:31 | PNG Project |
Showing 26 - 50 of 564 posts