Reports
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Showing 26 - 50 of 795 posts
| Post ID | Post message | Social User | Source | Post Url | Status | Post Date | Department |
|---|---|---|---|---|---|---|---|
| 2080158560835780905 | @FinMinIndia @PetroleumMin @PNGRB_ Why, authorized payment portals of @IGLConnect are charging EXTRA PAYMENT/ ADDITIONAL CHARGES [convenience fee] on #IGL Bills if being paid through Credit & Debit cards and Internet Banking and not issuing receipt of total payment made? ? ๐ค | Rahul Gupta | https://twitter.com/user/status/2080158560835780905 | New | 2026-07-23 10:40:23 | PNG Marketing | |
| 2080158380195541199 | @IGLConnect @PMOIndia @gupta_rekha applied IGL connection dated 08-04-2026, almost 3.5 months and payment deducted on 22-06-2026,almost 1 month and logically it should be installed with in 20days from the date of payment deduction, but it's pending till - BP no 4002455611. | CA.Suman Anand | https://twitter.com/user/status/2080158380195541199 | New | 2026-07-23 10:39:39 | PNG Project | |
| 2080157479158304933 | @IGLSocial @Igl_Care @MoPNG_eSeva @PetroleumMin Applied for piped gas connection in early June. Submitted & resubmitted docs, paid the security deposit made multiple follow-ups. Still there's still no installation date. Cust care says, "Wait another 7 days." BP Number 1600057564 | vineesh malhotra | https://twitter.com/user/status/2080157479158304933 | New | 2026-07-23 10:36:05 | PNG Project | |
| 2080151962088341979 | @Igl_Care Hi IGL Team, When it will be completed, i am waiting from last 2 years. | Sumit Haldhar | https://twitter.com/user/status/2080151962088341979 | Duplicate | 2026-07-23 10:14:09 | PNG Project | |
| 1838 | Pipeline modification request made repeatedly over past 02 months is still pending. Please help get it resolved. Thanks | Dipak Vats | New | 2026-07-23 10:05:55 | PNG O&M | ||
| 1837 | Hi Hi IGL team Raise complaint on your helpdesk number from last 2 day no any executive come for the resolution. In my home not having gas facility due to this challenge I am not able to make food from last 2 days. Register contact number is 783-831-2596 Kindly share me timeline | Divesh Rajput @DiveshR59691938 | New | 2026-07-23 10:02:29 | PNG O&M | ||
| 1836 | I am writing this email out of sheer frustration and disappointment with the services provided by IGL. I have been left with no choice but to escalate this matter to you because your customer care team has failed to resolve my concerns despite my repeated requests over the past several months. I sincerely request you to personally look into this matter and ensure that the following issues are addressed at the earliest: Provide me with copies of all my pending bills, either in hard copy or by email. Arrange for an actual meter reading and issue a corrected bill based on the real consumption. Clearly explain how the excess amount already paid will be adjusted in future bills. Inform me of the proper process for submitting self-meter reading | Swati Grover | New | 2026-07-23 10:00:01 | PNG Marketing | ||
| 2080145590034522589 | @Igl_Care Responsible person pls call me 8826082211 | Vikesh Kumar | https://twitter.com/user/status/2080145590034522589 | Duplicate | 2026-07-23 09:48:50 | PNG Marketing | |
| 2080145360446783587 | @Igl_Care Dear sir I am followup this case last 7 months but no one responding Pls understand i can not pay all bills on 7 months at single . | Vikesh Kumar | https://twitter.com/user/status/2080145360446783587 | Duplicate | 2026-07-23 09:47:55 | PNG Marketing | |
| 2080144101685780829 | IGL App เคเคฒ เคธเฅ เคเคพเคฎ เคจเคนเฅเค เคเคฐ เคฐเคนเฅ เคนเฅ เคเคฐ เคจเคพ เคนเฅ เคธเฅเคฒเฅเคซ เคฌเคฟเคฒเคฟเคเค เคซเฅเคเคฐ เคเคพเคฎ เคเคฐ เคฐเคนเคพ เคนเฅ @IGLConnect @PetroleumMin เคเฅเคชเคฏเคพ เคเคธ เคชเคฐ เคงเฅเคฏเคพเคจ เคฆเฅ เคเคช เคจเคพ เคเคฒเคจเฅ เคชเคฐ เคฌเคนเฅเคค เคฒเฅเค เคชเคฐเฅเคถเคพเคจ เคนเฅ เคธเคเคคเฅ เคนเฅ ๐๐ป https://t.co/0jJiyczSC8 | Singh | https://twitter.com/user/status/2080144101685780829 | New | 2026-07-23 09:42:55 | IT | |
| 2080143383306371341 | @Igl_Care Itโs been 4 months and still no response @HardeepSPuri @IGLConnect @IGLSocial @myogiadityanath @myogioffice @mohit02121970 who is responsible for the delay and why should a consumer face such harassment?? | Rashi Gupta | https://twitter.com/user/status/2080143383306371341 | Duplicate | 2026-07-23 09:40:04 | PNG Project | |
| 2080142877787828380 | Itโs been 4 months and still no response @HardeepSPuri @IGLConnect @IGLSocial @myogiadityanath @myogioffice @mohit02121970 who is responsible for the delay and why should a consumer face such harassment?? | Rashi Gupta | https://twitter.com/user/status/2080142877787828380 | Duplicate | 2026-07-23 09:38:03 | PNG Project | |
| 2080141215329354070 | @Igl_Care @Igl_Care @MoPNG_eSeva @IGLConnect Dear IGL Team, It's been over a year since I applied for an IGL connection. On 15 June 2026, your team replied that the MCPE laying work in my area was pending and would be completed within 2 months. Now, almost 2 months have passed, but there | Om P. Sharma | https://twitter.com/user/status/2080141215329354070 | Duplicate | 2026-07-23 09:31:27 | PNG Project | |
| 2080139289997054224 | @IGLConnect why are you charging convenience fee โน5+ few paisa even selecting igl portal for online bill payment. It's pathetic. U must remove and show only exact bill amount to be paid. | Vinay Sharma | https://twitter.com/user/status/2080139289997054224 | New | 2026-07-23 09:23:48 | PNG Marketing | |
| 2079996494112010576 | @Igl_Care Thank you | HARISH | https://twitter.com/user/status/2079996494112010576 | Duplicate | 2026-07-22 23:56:23 | PNG Project | |
| 2079964157080940628 | @Igl_Care No sir, I'm still waiting for the installation. I understand delays can happen, but it's starting to feel like a typical government service. ๐ No worriesโplease take your time, but I hope it gets done soon. | manish kumar pandey | https://twitter.com/user/status/2079964157080940628 | New | 2026-07-22 21:47:53 | PNG Project | |
| 2079947972385865984 | Dear sir, My house is closed from last two month may-june and up to 10th https://t.co/hwYFUst1Dz can this bill is produced by your side. I have already paid on 2nd July...I attach it. This is unfair without taking any reading send the bill. @IGLConnect https://t.co/nGDdmrF7OM | Shanti lal Jain | https://twitter.com/user/status/2079947972385865984 | New | 2026-07-22 20:43:34 | PNG Project | |
| 2079937306123727069 | @IGLConnect @PetroleumMin @UPGovt @dmgbnagar no gas connection even after 1 yr of application. Whole road was digged property damaged to create tf points but no gas connection yet. No accountability from any authority. Service ticket raised are being closed with false updates. | Mayank Raj | https://twitter.com/user/status/2079937306123727069 | Duplicate | 2026-07-22 20:01:11 | PNG Project | |
| 2079881047140114467 | @IGLConnect @IGLConnect @gupta_rekha madam I have been reminding you continuously for the last seven months, but no action has been taken from your side. BP No. 4002057308 in the name of Vikesh Kumar Mob 8826082211 | Vikesh Kumar | https://twitter.com/user/status/2079881047140114467 | Duplicate | 2026-07-22 16:17:38 | PNG Marketing | |
| 2079880012786978976 | @IGLConnect I have been reminding you continuously for the last seven months, but no action has been taken from your side. CAP-773697032181 is registered under BP No. 4002057308 in the name of Vikesh Kumar . Thanks and regds Vikesh Kumar 8826082211 https://t.co/0nxTePI2dY me | Vikesh Kumar | https://twitter.com/user/status/2079880012786978976 | New | 2026-07-22 16:13:32 | PNG Marketing | |
| 2079843688499302776 | @IGLConnect, my IGL (B.P.-6000260281) payment is already done. I called Mr. Rakesh Pathak to follow up on the meter installation, but his behavior and tone were not professional. Kindly look into this and share the installation timeline.#IGL #CustomerService | arpan | https://twitter.com/user/status/2079843688499302776 | New | 2026-07-22 13:49:11 | PNG Project | |
| 2079795926705848556 | @Igl_Care It's been more than 45 days and no connection yet | OPTIONS TRADER | https://twitter.com/user/status/2079795926705848556 | Duplicate | 2026-07-22 10:39:24 | PNG Project | |
| 2079795030471160056 | @Igl_Care @IGLSocial @Igl_Care pls see new connection installation by IGL pls close the same #PMOIndia #gupta_rekha #HardeepSPuri #Igl_Care #IGLSocial Any miss happiness we will fir #Igl_Care why you are not close properly?.. https://t.co/m0uYOpBA6t | Chandan Kumar | https://twitter.com/user/status/2079795030471160056 | New | 2026-07-22 10:35:50 | PNG Project | |
| 1835 | Hi Mohit Bhatia Sir, this side Rakesh Roshan from Delhi. I applied for a png connection in may 2026. My documents are crossed verified and ok but my home visit/inspection is pending. I am continuously taking follow up from the customer care department for home visits from the last 3 weeks but zero response received. It is very surprising and disgusting that a company employee is behaving like a government employee. Na kaam karuga na kaam karne douga wali policy chal rahi hai apke office. Agar aap log customer ko sahi solution nahi de sake last three week mai.... Toh company kaise kam karti hogi pata chalta hai. Customer se ulta sawal jawab kiya ja raha hai par solution nahi diya gaya ki connection kab lagega. It is very disgusting to behave like a govt employee. Consumer Number: 4002484061 Registered in the name of: Mamta Rani Registered Mobile Numbers: 7303517250, 9873422604 Around three weeks ago, I received a call regarding the inspection from your executive (Mobile No. 9416446945). Unfortunately, my experience with him was extremely disappointing. Every time I contacted him, he made excuses such as, "Barish ho rahi hai, kaise aaoon inspection ke liye?" Despite repeated follow-ups, no inspection was conducted. I even informed him that I would be forced to file a complaint due to the unnecessary delay. I am also attaching screenshots of my communication with your Customer Care team, which clearly show that I have been continuously following up for a solution. Despite these efforts, my issue remains unresolved. It is very disappointing that a reputed company like IGL has not been able to address a genuine customer concern even after multiple follow-ups over the last three weeks. I request you to kindly look into this matter on priority, arrange the pending inspection immediately, and ensure that my gas connection is processed without any further delay. I look forward to your prompt action and resolution. Thank you. | Rakesh Rabgotra | New | 2026-07-22 10:12:07 | PNG Project | ||
| 1834 | Hi Team, Please refer to my below compliance with below details BP number : 6000263741 Address: Amrapali Centurian Terrace Homes- Greater Noida West Flat 302 Tower : F-11 My installation happened last Thursday 16th July 2026 and since then IGL has provided 1 M of gas pipe(rubber pipe) from gas inlet to Gas chula which is shorter. I have paid maintenance charges already of 7k and liable to get 1.5m of gas pipe. I have called many times on customer care who gave me contact of IGL control room (called 5 times in last one week) and they gave another contact of the person who is promising me daily that it will be done but I have got no solution yet. I would request to look into this issue and get this sorted for me as I am fed up of calling IGL control room and their aforesaid Igl contact daily. Please provide 1.5 of gas pipe so that I can enlighten my chulla and prepare cooked food | vatty @vatty90 | New | 2026-07-22 10:09:39 | PNG Project |
Showing 26 - 50 of 795 posts