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Post ID Post message Social User Source Post Url Status Post Date Department
2082495499391918317 I think its our right no one can refused to it and i need immediate action on this if we are not getting the pipeline , he should also not . Remove his pipeline connection then. Ms. Rekha gupta ji its high time to take action against these people @Igl_Care @gupta_rekha Kamaljeet Kaur Twitter https://twitter.com/user/status/2082495499391918317 Duplicate 2026-07-29 21:26:32 PNG Project
2082494667044876649 Today person came from IGl team but our neighbour b-4/191 C denied to provide connection from his roof. Pls help @Igl_Care @DelhiPolice @LtGovDelhi @narendramodi @gupta_rekha https://t.co/OYT7hl3zDz Kamaljeet Kaur Twitter https://twitter.com/user/status/2082494667044876649 Duplicate 2026-07-29 21:23:14 PNG Project
2082484313791295575 @IGLConnect I have applied for gas connection ID 4002511222 on 10 th june, but connection not provided since even after completed all the formalities and payment more than 11 days. Please escalate it as essential service requirement for us and we have no any means for cooking https://t.co/DOgs7P0HaL Amit Giri Twitter https://twitter.com/user/status/2082484313791295575 New 2026-07-29 20:42:05 PNG Project
2082472076452274670 @Igl_Care Check DM Captain Twitter https://twitter.com/user/status/2082472076452274670 Duplicate 2026-07-29 19:53:28 PNG Marketing
2082442558005772405 @Igl_Care Any update?? Ankitspall Twitter https://twitter.com/user/status/2082442558005772405 Duplicate 2026-07-29 17:56:10 PNG Project
2082436824291786902 @Igl_Care Sorry and happy to inform you that still i am not applying for connection due to such extensive delay in operation from yours end. Gaurav Kr Dubey Twitter https://twitter.com/user/status/2082436824291786902 Duplicate 2026-07-29 17:33:23 PNG Project
2082424075654467726 @IGLConnect To, The Manager, Indraprastha Gas Limited (IGL) Subject: Complaint Regarding Excessive IGL Gas Bill and Request for Meter Inspection Dear Sir/Madam, I am Radha Devi, Consumer/Business Partner No. 4002051171, residing at KH-272, Ground Floor, Gali No. 5, Kamal routela Twitter https://twitter.com/user/status/2082424075654467726 New 2026-07-29 16:42:43 PNG Marketing
1857 Hi , my bill not getting generated since April BP No 7000310334 AJ @ajaybhatus Twitter New 2026-07-29 16:27:23 PNG Marketing
2082418710338531393 @Igl_Care Hi could you share reference number to track please ? Sanjeev Tiwari Twitter https://twitter.com/user/status/2082418710338531393 Duplicate 2026-07-29 16:21:24 PNG Project
2082357349222936784 @IGLConnect @PetroleumMin @HardeepSPuri sir @PNGRB_ Pul Pehladpur Ward 179, Delhi. PNG pipeline work by IGL is incomplete, riser not installed, and gas supply not started even where pipeline is laid. Complaint already raised on CPGRAMS (MPANG/E/2026/0042528), but no action yet. https://t.co/vqxvB2Y9PS IGL Customer Care Twitter https://twitter.com/user/status/2082357349222936784 Duplicate 2026-07-29 12:17:35 PNG Project
2082351106672504979 @Igl_Care It's been two months and I am still waiting. This is very shameful @IGLSocial . OPTIONS TRADER Twitter https://twitter.com/user/status/2082351106672504979 Duplicate 2026-07-29 11:52:46 PNG Project
1856 Pl give my bill details of last year BP no 7000371457 Vinit Mathur Facebook New 2026-07-29 10:17:38 PNG Marketing
1855 Good afternoon, Yes out of three two are installed. BP No.5009308589 not yet installed. We querried and the customer service said that cheque was not cleared, but we have already submitted the cheque on 30th April 2026. Awaiting installation. Om Kumar Om Facebook New 2026-07-29 10:14:30 PNG Project
1854 Hello Team, My BP Number 4001791222 has been cancelled. I had been paying the gas bills regularly through this BP Number for about one year. For the last six months, I have not been able to make the payment because no bill is being generated for this BP Number. When I contacted customer support, I was informed that the BP Number was cancelled as the address mentioned on the bill does not have a gas meter installed. I request you to kindly verify this issue, as there may be an error in your records. Please let me know the exact reason for the cancellation and guide me on how I can restore the BP Number or obtain the correct BP Number so that I can clear the pending dues. BP Number: 4001791222 Contact Number: 8700271519 Naveen Jain Facebook New 2026-07-29 10:12:54 PNG Marketing
1853 Hi Team there has been an issue with new connection where i have paid the required fees for new connection but still no connection has been placed in my home On top of that i have raised tickets for new connection with customer care but they are closed as resolved next day without any action been taken Its been almost a month and ticketa are raised and closed without resolving the issue and everytime on customer care i am told that a ticket is created and issue will be rewolved which is not This pure harrasment of geunine customer i have been a month without a gas connection, affecting our daily meals and my family Can your team please contact me on - 9818004169 Archit pathania @archit_pathania Twitter New 2026-07-29 10:09:54 PNG Project
1852 Extremely Disappointing Customer Service Experience with Indraprastha Gas Limited (IGL) I am genuinely heartbroken and frustrated with the way my request for a new PNG connection at my home has been handled by Indraprastha Gas Limited (IGL). For the last 2 months, I have repeatedly raised requests through customer care. The pattern is the same every single time: ➡️ Raise a service request ➡️ Wait for action ➡️ Request is marked “RESOLVED” ➡️ No one actually visits or resolves the issue ➡️ Call customer care again ➡️ Get a new service request number ➡️ Repeat the entire cycle! The screenshot attached clearly shows multiple “Service Ticket Created” and “Service Ticket Closure” messages. But the reality is — the issue remains unresolved. What is even more frustrating is that every time I speak to customer care, a different person seems to know nothing about the previous complaint. There appears to be absolutely no ownership or accountability. If a customer is willing to take a PNG connection and is repeatedly following up for two months, the least expected from a reputed utility provider is basic communication, accountability and actual resolution. Marking a complaint as “resolved” without resolving it is not customer service. It is simply closing a ticket on paper. IGL, please stop generating new complaint numbers and start resolving the actual problem. I sincerely hope someone from the senior management team takes ownership of this matter and provides a concrete resolution instead of another ticket number Karan Seth Linkedin New 2026-07-29 09:42:12 PNG Project
2082290655687246100 @Igl_Care Dear IGL team , no revert till now receive … Still waiting - Devakar Twitter https://twitter.com/user/status/2082290655687246100 Duplicate 2026-07-29 07:52:34 PNG O&M
2082122588134973929 @Igl_Care It's again 3 days of this reply and 3+ weeks of BP number allotment. No action still, even after escalation ??? @PetroleumMin @Igl_Care @IGLConnect Vishal Aggarwal Twitter https://twitter.com/user/status/2082122588134973929 Duplicate 2026-07-28 20:44:43 PNG Project
2082120346287944019 @Igl_Care can we add few details (like flat no. Tower) in IGL billing address basis Aadhaar card ? Note : There is NO change in address /NO shifting of address. Only correction required in present IGL record basis Aadhaar card. @ceo_uidai @IGLConnect Captain Twitter https://twitter.com/user/status/2082120346287944019 Pending 2026-07-28 20:35:49 PNG Marketing
2082094893363855586 @IGLSocial @Igl_Care After I exposed this issue publicly, your team visited after 20 days. Now another 10 days have passed, but the main pipeline is still not connected to my house. It has already been 2 years. How much longer should I wait? Please stop delaying and complete the pending connection Ankitspall Twitter https://twitter.com/user/status/2082094893363855586 Duplicate 2026-07-28 18:54:40 PNG Project
2082094709271638230 @IGLSocial @Igl_Care https://t.co/SxCaWswnDX Ankitspall Twitter https://twitter.com/user/status/2082094709271638230 Duplicate 2026-07-28 18:53:56 PNG Project
2082084280516399335 @IGLConnect @IGLSocial Issue Still as it, Why not taking seriously. https://t.co/nRLTaMzt2J मणिक राज त्यागी Twitter https://twitter.com/user/status/2082084280516399335 Duplicate 2026-07-28 18:12:30 PNG Project
2082080321324118365 नॉएडा के सर्फाबाद एरिया में बिल्डर फ्लोर में इंद्रप्रस्थ गैस लिमिटेड ने पीली वाली पाइप तो अप्रैल 2026 में बिछा दी, कई कस्टमर से फॉर्म भी भरवा लिए, लेकिन सर्विस अब तक चालू नहीं की. एक तो इनके नंबर मिलते हैं, मिलते भी हैं तो तारीख पर तारीख. @IGLConnect @IGLSocial @PetroleumMin Gaurav Kr Dubey Twitter https://twitter.com/user/status/2082080321324118365 Pending 2026-07-28 17:56:46 PNG Project
2082063258677342567 Dear @IGLConnect official there has been lackluster approach in handling complaint related to BP iD 4002207754 & 4002207823 even after many emails and escalations. How you respond to this negligence ? Sanjeev Tiwari Twitter https://twitter.com/user/status/2082063258677342567 New 2026-07-28 16:48:58 PNG Project
2082054146962956354 @CPCB_OFFICIAL @kSGmmlwlXeUrBpX @Igl_Care @MCD_Delhi @CAQM_Official reply of ID No. of TW 21-24454. @CPCB_OFFICIAL @CAQM_Official @DelhiPwd https://t.co/fdI6VYKJLH Central Pollution Control Board Twitter https://twitter.com/user/status/2082054146962956354 Discarded 2026-07-28 16:12:45 -

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